Frequently Asked Questions
If you're trying to get to know us better, you've come to the right place. This is Hotchat at a glance.
All About Your Profile and Matches
What Hotchat picture should I use?
Upload photos that clearly show you. Use a mix of close-ups and full-body shots, and avoid heavy filters. Bright, in-focus photos work best.
What should I put in my bio?
Your bio is a snapshot of who you are. Keep it light, share what you're into, and mention what you're looking for. For what to avoid, check our Community Guidelines.
How do I unmatch someone?
If you're having second thoughts about someone you liked, you can unmatch at any time. Open the match profile and select unmatch from the options.
How do Hotchat matches work?
Two members must both use the Like action on each other in order to make a match.
What happens when Hotchat says you missed a match?
When we tell you that you missed a match, it means you used the Pass action on someone who liked you.
All About How Hotchat Works
Is Hotchat free?
Hotchat can be downloaded for free on the App Store and Google Play. Basic features like creating a profile and liking are free.
How does Hotchat work?
Hotchat connects you with profiles based on your preferences, distance settings, and shared interests.
Are Hotchat profiles real?
We use tools like Photo Verification to help members confirm they're real. Verified profiles show a checkmark.
Can Hotchat be used on a laptop?
Yes, you can enjoy Hotchat on the web from your desktop browser.
Where does Hotchat work?
Hotchat is available in many countries around the world. Availability may vary by region.
All About Hotchat Features and Subscriptions
How does Hotchat Gold work?
Hotchat Gold lets you see who likes you and gives access to additional perks to speed up matching.
How does Hotchat Boost work?
Boost puts your profile at the top of the stack in your area for 30 minutes for more views.
How does Hotchat Top Picks work?
Top Picks highlights curated profiles each day based on your activity and preferences.
What does Hotchat Gold offer?
Gold includes Likes You, Unlimited Likes, Rewind®, Passport, and more.
Where can you see Super Likes?
Super Likes show a special badge on the profile of a person who sent one to you.
Which Hotchat subscription is best?
Plus is great for unlimited likes and Passportâ„¢, Gold adds Likes You, and Platinum provides priority visibility.
Who sent me a Super Like on Hotchat?
If someone sends you a Super Like, their profile will be highlighted so you can spot it easily.
All About Relationships and Dating
Will Hotchat sponsor my wedding?
We love hearing success stories, but we can't make promises. Share your story and we'll cheer you on.
Can you find a date on Hotchat?
With millions of matches made, Hotchat makes it easy to meet new people and spark connections.
Can you find love on Hotchat?
If you're looking for love, you've come to the right place anything is possible.